If you lose your policy documents then simply contact your Insurance Company or
Broker and they'll send a 'Lost Policy Claim Form'.
Policy documents frequently do go astray, but it's your policy and you can still
make a claim. If you do not know the name of the Insurance Company then the best thing
to do is contact the policyholder's Bank, as they will have a record of which company
the monthly premiums have been paid to.
Once you've identified the Insurer, contact them by telephone and they will send you
a Lost Policy Claim Form to complete - from then on it should be plain sailing!
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