Whether the insurance was bought through an insurance broker or not, you will need to
make a claim directly to the Insurance Company who issued your policy.
With the policy documents there will be a booklet explaining the details of how to claim.
If a claim arises and you or your dependents do not have the advice booklet, contact your
insurer immediately to discuss the next step.
If there is a claim the insurance company will be ready to make a speedy payout - but
you will need to perform the following to ensure this:
- Find the policy document and make a note of its number
- Phone your insurer and ask for a claim form.
- Complete and return the claim form with the insurance policy document and other required
documentation
- Use Recorded Delivery
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